Tier 4 — Intelligence

Avatars

Callix avatars are AI-generated customer profiles built by clustering analyzed calls. Each avatar represents a distinct buyer archetype — with profile attributes, objection patterns, and knowledge base entries derived from real conversations.

Endpoints

GET/avatarsList all avatars for the account
GET/avatars/:idFull avatar profile — attributes, description, knowledge base summary
GET/avatars/:id/analysesDeal analyses linked to this avatar
GET/avatars/:id/knowledge-baseKnowledge base entries used to train this avatar

GET /avatars

Returns all avatars for the account — id, name, createdAt, and aggregate call count.

GET /avatars/:id

Returns the full avatar object including the AI-generated profile (demographics, pain points, objections, motivation style), clustering sensitivity setting, and a summary of the knowledge base entries used during generation.

GET /avatars/:id/analyses

Returns the deal analyses (analyzed calls) that were clustered into this avatar. Each item includes the call ID, rep, prospect, date, and overall score.

GET /avatars/:id/knowledge-base

Returns the knowledge base entries associated with this avatar — the structured product knowledge used by the AI when generating avatar profiles and coaching suggestions.